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Terms & Conditions

Please read these terms carefully before using our services.

 Last updated: 1 January 2025

These Terms and Conditions govern your use of the Afkar Medical Trading Company website and the purchase of products and services from Afkar Medical Trading Company, a company registered in the Kingdom of Saudi Arabia under Commercial Registration No. 1010742560. By placing an order or using this website, you agree to be bound by these terms.

1. Definitions

"Company" refers to Afkar Medical Trading Company.
"Customer" refers to any individual, business, or organisation placing an order.
"Products" refers to medical equipment, consumables, diagnostics, PPE, and related healthcare supply items offered for sale.
"Order" refers to a confirmed purchase request submitted by the Customer.

2. Orders and Acceptance

All orders are subject to acceptance by Afkar Medical Trading Company. We reserve the right to refuse or cancel any order at our discretion, including but not limited to cases of pricing errors, product unavailability, or suspected fraudulent activity.

An order is considered confirmed only upon receipt of written confirmation (email or formal quotation approval) from Afkar Medical Trading Company. Verbal agreements do not constitute a binding order.

3. Pricing and Payment

All prices are quoted in Saudi Riyals (SAR) and are exclusive of VAT unless otherwise stated. VAT at the applicable rate (currently 15%) will be added to all invoices in accordance with the regulations of the Zakat, Tax and Customs Authority (ZATCA).

  • Payment is due within 30 days of invoice date unless a different credit term has been agreed in writing.
  • Accepted payment methods include bank transfer, credit card, and approved credit accounts.
  • Afkar Medical Trading Company reserves the right to charge interest on overdue invoices at a rate of 2% per month.
  • Bulk and contract pricing is available upon request and subject to separate agreement.

4. Delivery

Afkar Medical Trading Company aims to deliver within the timeframe agreed at the time of order. Delivery timelines are estimates and are not guaranteed. We are not liable for delays caused by circumstances beyond our reasonable control, including but not limited to weather, logistics disruptions, or force majeure events.

  • Delivery is available across all regions of Saudi Arabia.
  • Risk of loss and title passes to the Customer upon delivery.
  • The Customer must inspect goods upon receipt and report any damage or shortage within 48 hours.

5. Returns and Refunds

Products may be returned within 7 days of delivery subject to the following conditions:

  • The product must be unused, in its original packaging, and in resaleable condition.
  • A return authorisation must be obtained from Afkar Medical Trading Company prior to returning goods.
  • Custom orders, opened sterile items, and temperature-sensitive products are non-returnable unless defective.
  • Refunds will be processed within 14 business days of receiving the returned goods.

If a product is found to be defective or does not match the agreed specification, Afkar Medical Trading Company will arrange a replacement or full refund at no charge.

6. Product Information

While we endeavour to ensure all product descriptions and specifications are accurate, minor variations may occur between products and their descriptions. Images on our website are for illustrative purposes only. Technical specifications, sizes, packaging, and compliance details are provided by manufacturers and may vary within industry-standard tolerances.

7. Intellectual Property

All content on the Afkar Medical Trading Company website, including text, images, logos, and design, is the property of Afkar Medical Trading Company and is protected by applicable intellectual property laws. You may not reproduce, distribute, or use any content without prior written permission.

8. Limitation of Liability

To the maximum extent permitted by applicable law, Afkar Medical Trading Company's total liability to the Customer for any claim arising from the supply of products or services shall not exceed the value of the specific order giving rise to the claim.

Afkar Medical Trading Company is not liable for any indirect, incidental, or consequential loss, including loss of profits, business interruption, or loss of data.

9. Privacy

Your use of this website and any personal data you provide is governed by our Privacy Policy, which forms part of these Terms and Conditions.

10. Governing Law

These Terms and Conditions are governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia. Any disputes arising shall be subject to the exclusive jurisdiction of the competent courts of Riyadh, Saudi Arabia.

11. Amendments

Afkar Medical Trading Company reserves the right to update these Terms and Conditions at any time. The current version will always be available on our website. Continued use of our services after any changes constitutes acceptance of the updated terms.

12. Contact Us

For any questions regarding these Terms and Conditions, please contact us:

  • Email: info@afkarmedical.net
  • Phone: +966 57 329 5524
  • Address: 6109 Al Jawayan Street, Al Nadheem Dist., Riyadh 14814, Saudi Arabia
  • VAT Number: 311034290700003

© 2024 Afkar Medical Trading Company. All rights reserved.

CR: 1010742560  |  VAT: 311034290700003

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